"Easy to work with, they add value and they care."

-Catherine Litzow,
Ruder Finn
 

 









 

 

 

 
Mercer Island Group Senior Consultants  

 

All Senior People, All Experts

Mercer Island Group can partner your company with a custom tailored consulting teams that have the exact talent, experience and temperament necessary for your success.

We can pull from our network of over 100 experts to match your consulting needs exactly with no force fitting.

Among Our Team Members:

  • All are senior players, most with 7-20+ years of experience

  • All are experts in their specialty

  • Many are former clients

A Sample List of Our Team...

Therese Adlhoch Smith

Therese is a marketing and business consultant with an extensive background in product management, marketing communications and business analysis.  With 16 years of experience helping companies develop products and metrics-driven marketing programs, she has worked in a variety of industries including B2B e-commerce, biotechnology, electronic discovery, aerospace, marine science, telecommunications, stock photography and consumer multimedia. 
 

Therese founded her marketing services consultancy after holding Vice President and Director of Marketing positions with a number of public and privately-held northwest businesses.  She has hands-on expertise in market analysis, product planning and national marketing programs for early-stage and established businesses

 

Therese holds a Master of Business Administration in marketing and international business from the University of Washington, and a Bachelor of Science in business administration and finance, summa cum laude, from California State University, Northridge.

 

Recent clients have included:

Microsoft

Woods Hole Group

Cyma Technology

Certiport

Akonni Biosystems

Kinetic Brands

Fios

MatchLight Software

Altamira Group

PlyMedia

24/7 iPromotions

Performant

SimulRing

The Retail Group

The Reny Company


Lea Knight

Lea is a consumer strategist & research expert with close to 20 years of experience. Lea is a rare strategic researcher that is gifted at both qualitative and quantitative research, and across B2B, B2C and technology efforts.  Earlier in her career, Lea built her own research company from scratch to becoming one of the Northwest’s leading independent strategic research firms. She missed hands on research and shuttered her firm in the early 90’s in order to return to research consulting. Lea’s experience covers all areas of research including study design, instrument design, data collection, analysis and report writing; however, her special gift is in the area of strategic analysis and new products.  Over the course of her career, Lea has managed close to 3000 research projects, across industries as varied as telecommunications, banking, computer hardware and software, retailing, manufacturing, and healthcare. Clients have included Microsoft, US West, Blue Cross and many others.

 

Patrick Remy

Pat is a 30-year marketing veteran whose unique multidisciplinary depth helps MIG clients bridge the chasms between marketing, technology and financial business models. He has extensive experience in strategic positioning, business planning, market analysis, market planning, communications execution, sales execution and new product development.

 

Early in his career, he was a Partner and Vice President in top tier national advertising agencies, managing plans and execution for new and established brands on behalf of clients such as Procter & Gamble, Miles Laboratories and Sara Lee. He was later co-founder and Group Vice President for Marketing in a channel sales company, responsible for channel-specific new product development and sales management operations.

 

His consulting experience ranges from high technology to consumer branded products, with industrial products, business services, foodservice and hospitality in between. He has an MBA in finance, accounting and marketing from the University of Chicago and an engineering degree from Princeton.
 

Recent clients have included:

Microsoft

Continental Bank of Chicago

Trident Seafoods

Certiport

AT&T Wireless

Icicle Seafoods

Racal Decca Electronics

Money Mailer

Stash Tea

Procter & Gamble

Bayer Crop Science

Slim Fast

Miles Laboratories

Fentron Manufacturing

Kraft General Foods

Sara Lee

ZymoGenetics

Ecolab

KIRO TV & Radio

Skippers Restaurants

ConAgra

The PMS Clinic

Yoshida’s Sauces

Omark Industries


Mary Stephenson

Mary is both a strategist and a project manager, a combination that serve clients well from conceptual through execution phases of marketing projects.  

 

In her thirty years as a marketer, she has gained experience in all areas of the marketing arena.  She started her career on the client side and then spent time in senior management at a large advertising agency before venturing into consulting in 1985.  She has developed marketing plans and strategies, orchestrated product development and brand equity research studies, and managed virtually every type of marketing project.  She also has experience in evaluating internal marketing operation structures, in managing outside resource review processes, and in meeting facilitation.

 

As a consultant, Mary has done work in a variety of industries including retail, consumer durables, finance, technology, telecommunications and healthcare.  She has worked for clients as diverse as Smith and Hawken and Bank of America, and with large corporations as well as some start-ups like Starbucks and Sprint PCS that have become large corporations.
 

Recent clients have included:

Charles Schwab & Co.

Tilia/Foodsaver

 

Adventist Health

Wells Fargo Bank

 

Sprint PCS

Quantum Corporation

 

Friend Technology, Inc.

Bank of America

 

Levi Strauss & Company

St. Helena Hospital

 

PacifiCare Health Care System

Home Chef Cooking Schools

 

Toshiba Portable Computers

 

 

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Valerie Chan

Valerie is a gifted communications strategist with a decade of outstanding credentials on both the agency and client side. 

 

Valerie has client side experience at DataChannel and at Oracle; on the agency side she worked at Waggener Edstrom on a broad range of Microsoft business.

 

Valerie is well rounded in technology communications.  She has worked with emerging growth companies, start-ups, and mid-size to large companies; and her industry experience ranges from telecom, to enterprise, to consumer.  At Waggener Edstrom she managed the day to day operations of the Microsoft Site Server and Microsoft Exchange accounts, as well as helping guide launches like Office ’97 and Access. Most recently, Valerie guided all marketing communications for DataChannel.  While there, she became an Industry Analyst expert and secured some amazing media and award coverage such as Red Herring, Wall Street Journal, CNBC Tech ’99, Washington Post, Wired, The Financial Times, and many others.

 

Recent clients have included:

Microsoft

Western Wireless

 

Allrecipes.com

Detto Technologies

 

Onename Express

Flying Spot

 

ImageX.com

Metrix

 


Debbie Caldwell

Debbie Caldwell is a communications professional with more than 15 years of experience in high technology, business and consumer public relations.  Her expertise includes all facets of PR, including corporate positioning, strategy development, media relations campaigns, product launches, analyst relations and overall account supervision.

 

Debbie began her career focusing on the consumer and business side of PR, working both in-house and at the agency level, for such clients as West Cost Hotels, The Polyclinic, W.G. Clark Construction and Seattle Mortgage Company.  She quickly moved her career focus to the high technology sector, working for The Bernhardt Agency, where she represented such clients as Intel, Sequent (now IBM) and ODS Networks.  In 1999, Debbie began her own consulting firm.  Since that time, she has worked with a variety of start-up, public and private companies in wide range of technology areas, including security, CRM, EAI, supply chain management, collaboration, healthcare, consumer services, electronic discovery, Java development and more.

 

Debbie earned her degree in Journalism, with an emphasis in public relations, from the University of Oregon in 1987.

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Recent clients have included:

Allrecipes.com

ImageX.com

SwiftView, Inc.

Extensis

Instantiations

Zanthus

Fios Inc.

Karate America of Oregon

Simulring

General Mills

MeasureCast, Inc.

Vigilance

HealthCo Information Systems

Tripwire Security Systems


Kristie Severn

Kristie is an outstanding designer.  Her background includes efforts at Ogilvy & Mather Direct, as well as working for several years at Dietz Design and Werkhaus Design.   She has worked for a broad range of clients including Microsoft, Atrieva, Adobe, PhotoDisc, SBC, and others.  Kristie was also responsible for the creation of the Cucina! Cucina! merchandising and packaging pieces.

 

Chuck Pettis

Chuck Pettis, author of TechnoBrands, has 30 years of branding experience with start-up, small, medium and large companies, as well as non-profit organizations.  Chuck Pettis is a very enthusiastic speaker and has the gift of being able to explain the secrets of branding in a compelling and entertaining manner so that people at all levels can understand and appreciate the power of branding.  Because of his broad experience in entrepreneurship, marketing, advertising, public relations, and market research, he is able to provide integrated brand solutions that bring tangible results to the bottomline.

 

Chuck Pettis began his career by branding his father’s high-tech company, where he created one of the first in-house advertising agencies in the world.  When his father’s company was sold (at a very attractive valuation), he joined the acquiring company, Toledo Scale Division Reliance Electric, as Marketing Services Manager.  Returning to his entrepreneurial roots, he founded and was president of Software Productions, an award-winning and best-selling educational software company.  Moving to Seattle, he became principal of Floathe Johnson, a high-tech advertising agency where he founded the agency’s public relations division and then moved the agency into the brand consulting business.  When Floathe Johnson was acquired by EvansGroup, he became managing director of the “BrandSolutions” division.  Shortly after acquisition of EvansGroup by Publicis in 1998, Chuck Pettis left the agency business to form his own branding business, BrandSolutions, Inc.

 

Chuck Pettis has a BA in psychology from Carnegie-Mellon University and an MS in design from Southern Illinois University. 

 

Over the course of his career, Chuck Pettis has worked in a wide variety of industries: high-tech, manufacturing, computer hardware and software, telecommunications, banking, fashion, healthcare, Internet, retail, and service businesses, as well as numerous non-profit organizations.
 

Major corporate clients include:

Microsoft Nokia

Nordstrom

REI

JELD-WEN

Nortel

HP

Motorola

Simon

Sun

National Jewish

 

Non-profit and governmental clients include:

Wash. State Dept. of Transportation

Idaho Conservation League

Family Policy Council

Northern Plains Resource Council

Montana Wilderness Association

 


Jani Drewfs
Jani has been a graphic designer and illustrator for over thirty years. She began her career in advertising working 
as an art director for a local ad agency. From there she took on three dimensional design working for a local 
sign shop.  She then went on to work in three of the most prominent design firms in Seattle under the title of Senior Designer 
and Project Manager for a total of 16 years.  In 1992 Jani began working in freelance design and illustration. The first two years of this endeavor were in 
Barcelona, Spain.
 
Her work has earned her over 100 awards of excellence and published works on regional, national and 
international levels. Her vast experience has afforded her opportunities to work in the areas of corporate identity, 
packaging, sports graphics, collateral development, signage design, advertising and point of purchase.
 

Recent projects/clients have included:

Seattle Center Identity

 

 

K2 Corporation ski graphics

 

 

Institute for Systems Biology Identity

               

 

Nile Spice Foods product packaging

 

 

Lake Washington Vascular Identity and collateral development
Provident Ventures, Inc. Identity, collateral and product packaging
Microsoft University course material design
Overlake Internal Medicine Associates identity


Melinda Hinson Neely

Recognized for 14+ years of practical and insightful Sales and Marketing knowledge, Melinda was hired as an adjunct professor by Seattle University to teach Business Communications and Marketing.  Concurrently, Melinda established a consultancy to assist small and medium sized organizations in reaching profitable business objectives through effective strategic planning, positioning and branding. 

 

Preceding management consulting at High Dive, Melinda served at the executive level for several technology start-ups, including Mylackey.com and Network Commerce, Inc.  At both of these organizations, Melinda created memorable brands, implemented successful go-to-market sales strategies, and garnered publicity on a national level for the companies in both broadcast and print media. 

 

Prior to her technology and Internet experience, Melinda managed multi-million dollar consumer brands including Starbucks Coffee, Polaroid Film, Welch’s Grape Juice and Dimetapp Cold & Flu Medicine.  She obtained an MBA from the College of William and Mary and a Bachelor of Science from the University of North Carolina at Chapel Hill.

 

Recent clients have included:

Microsoft

Campbell’s Food

Fluke Networks

T-Mobile

SingleStep

Floatzone

Cornerstone Finance

               

 

Jump Start Communications

Federal Home Loan Bank of Seattle


Stephen E. Arnold

Steve is a specialist in online information systems. He has more than 25 years’ experience in the technology, financial, and  systems analysis. Steve focuses his analytical skills on the intersections of innovation, technology, and finance. He serves as an expert witness in matters relating to online pricing and online technology.

 

Steve was one of the professionals involved in planning and implementing President Clinton’s FirstGov.gov initiative to index Federal information for U.S. citizens. Steve and his partners developed the Point.com (Top 5% of the Internet), a site ranking service sold to Lycos in 1996. He has served as a senior manager at the nuclear unit of Halliburton Industries, a consultant at Booz, Allen & Hamilton, and as a senior officer at Ziff Communications.

 

Mr. Arnold has been involved in the development of a number of successful online information products and services, participated in the sale or acquisition of a number of technology companies, and provided strategic counsel to organizations worldwide. He has received a number of industry awards, including the 2003 Malcolm Hill Lectureship, awarded by the state of New York.
 

Recent clients have included:

Ebsco Electronic Publishing

University of Michigan

Yum Brands

Hall & Estill LLC

Infozen (8a disadvantaged firm)

Kinokuniya Co. Ltd.

US West

General Services Administration

The New York Times Co.

Veen Law

Library of Congress

Auditor General (Canada)

Institute of Materials

United States Senate

Modern Language Association

Pertimm SA

The Thomson Corporation

The Wakefield Group

United States House of Representatives

American Institute of Aeronautics & Astronautics

Manning & Napier Investment Advisors


Steven Boehm

Steve is an experienced executive with over 15 years demonstrated success in delivering revenue and profit growth within highly competitive markets. He is accomplished in P&L, sales and general management, business/channel development, turnarounds and startups. Steve is a resourceful problem solver who drives positive change to immediately impact market share and stakeholder value.

 

Steve entered the technology arena early in his career and earned success and experience under fire. Steve turned around troubled sales groups for NEC, driving revenue increases of 150% in a matter of months. Steve led a startup software division, Packard Bell Interactive, from $zero to $3 million sales in the 1st year while securing distribution in 4,000 outlets nationwide. He propelled a high-tech startup, Medio Multimedia, from zero to $1 million revenue and 9% market share in 1st year, $3 million by year 3. Steve is comfortable at c level meetings, an analytical thinker who quickly determines issues hindering success, and is equally quick to construct and initiate corrective strategies and tactics to get the ball rolling again.